Blog

 

Two ways CSR can help reduce complaints

After a fantastic summer, the mornings are getting crisper and the kids are back to school (hooray!). In the dental calendar, that means...

Helping your charity events to succeed

An interesting thing happens almost every time I work with a new client. They typically have one thing in common – they want to do good,...

Are you falling for these 4 CSR Myths?

It’s been almost 9 months since I started The CSR Coach, and it has been a lot of fun working with clients. I’ve enjoyed writing, ...

What your patients really care about

I get it – I’ve been around dentists for 15 years now – many of you love your kit! And I also understand that it’s not just for show. It...

Three reasons you need a dog at work

This is my dog – Raffie. We got him last year as an 8 week old puppy, and haven’t looked back. His name is short for ‘Rafiki’ which is...

What’s your Story?

This week’s post is a guest blog at dentistry.co.uk. Read the blog here…

The cost of not doing the right thing

I had a fantastic time yesterday working with clients. I’ve been fortunate to work in – and for – some fantastic organisations during my...

Doing good or blowing your own trumpet?

Over the past few weeks I’ve been posting various videos on my FaceBook page of a conversation I had with Chris Barrow around CSR. It’s...

The new normal for responsible business

This week is a guest post at Dentistry.co.uk. My take on BlackRock’s Q1 statement to CEOs and what it means for Dentistry and CSR. Click...